Privacy Policy.

ON FORM PILATES PRIVACY POLICY This Privacy Policy outlines our commitment to safeguarding the privacy of personal information provided to us or collected by us, whether offline or online, including through our website (https://www.onformpilates.com). In this Privacy Policy, "we," "us," or "our" refers to On Form Pilates.

PERSONAL INFORMATION The personal information we may collect about you includes:

  • Your name

  • Contact details such as email address, mailing address, street address, and telephone number

  • Age and/or date of birth

  • Credit card details

  • Demographic information, such as postcode

  • Information provided through customer surveys

  • Details of products and services provided or inquired about

  • Browser session and geo-location data

  • Device and network information

  • Statistics on page views, sessions, acquisition sources, search queries, and browsing behavior

  • Information about your access and use of our website, including through the use of cookies

  • Additional personal information provided by you or third parties

We may collect this information directly from you or from third parties.

COLLECTION AND USE OF PERSONAL INFORMATION We collect, store, use, and disclose personal information for the following purposes:

  • Enabling access and use of our website and associated applications

  • Contacting and communicating with you

  • Internal record keeping and administrative purposes

  • Analytics, market research, and business development

  • Improving our website and associated applications

  • Running competitions and offering additional benefits

  • Advertising and marketing, including sending promotional information and third-party offers

  • Compliance with legal obligations and dispute resolution

  • Consideration of employment applications

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES We may disclose personal information to the following parties:

  • Third-party service providers to enable them to provide their services

  • Our employees, contractors, and related entities

  • Agents or business partners

  • Sponsors or promoters of competitions

  • Potential acquirers of our business or assets

  • Credit reporting agencies, courts, and regulatory authorities in case of non-payment

  • Law enforcement officers and legal entities as required by law

  • Third parties that assist us in providing information, products, services, or direct marketing

  • Third parties, including data processors located outside of Australia By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.

    Your Rights and Controlling Your Personal Information:

    Choice and consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this Privacy Policy. You have the right to choose whether to provide personal information, although it may affect your use of our site and services.

    Information from third parties: If we receive personal information about you from a third party, we will protect it as outlined in this Privacy Policy. If you provide personal information about someone else, you represent and warrant that you have their consent to provide the information to us.

    Restrict: You can choose to restrict the collection or use of your personal information. If you previously agreed to receive direct marketing communications from us, you can change your mind at any time.

    Access: You may request details of the personal information we hold about you, subject to certain exceptions. We may refuse to provide information if permitted by applicable privacy laws.

    Correction: If you believe that the personal information we hold about you is inaccurate, incomplete, misleading, or outdated, please contact us, and we will take reasonable steps to correct it.

    Complaints: If you believe that we have breached privacy principles and wish to make a complaint, please contact us with the details. We will investigate your complaint and respond to you in writing.

    Unsubscribe: To unsubscribe from our email database or opt-out of communications, please contact us or use the provided opt-out facilities.

    Storage and Security:

    We are committed to ensuring the security of the personal information we collect. We have implemented physical, electronic, and managerial procedures to safeguard and secure personal information from unauthorized access, disclosure, misuse, loss, and modification.

    While we take measures to protect personal information, we cannot guarantee its absolute security during transmission or storage. The transmission and exchange of information are carried out at your own risk.

    Cookies and Web Beacons:

    We may use cookies and web beacons on our website to enhance user experience and collect data about visitor behavior. Cookies are stored in your browser to remember preferences, while web beacons monitor visitor behavior on web pages. These technologies do not reveal personally identifiable information.

    Links to Other Websites:

    Our website may contain links to other websites not governed by this Privacy Policy. We are not responsible for the protection and privacy of personal information provided on those websites.

    Contact Us:

    If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@onformpilates.com.au

    Last updated: 21/06/2023